Privacy Policy

Ken’s Custom Prints and Frames

kenscustomprints.com

Protecting your private information is our priority. This Statement of Privacy applies to kenscustomprints.com and Ken's Custom Prints and Frames and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the abbreviation KCP include Ken's Custom Prints and Frames and kenscustomprints.com. The KCP website is a visitor-friendly view only and eCommerce site. By using the KCP website, you consent to the data practices described in this statement.

Collection of Your Personal Information

In order to better provide you with the products and services offered, KCP may collect personally identifiable information, such as your:

 -          First and Last Name

 -          Mailing Address

 -          E-mail Address

 -          Phone Number

If you choose to purchase a KCP's product(s), we necessarily collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us should you elect to use certain features of the site or to purchase one or more products. These may include: (a) registering for an account; (b) sending us an email message; (c) submitting your credit card or other payment information when ordering and purchasing a product(s). To wit, we will use the information you input to us for, but not limited to, communicating with you in relation to certain features of the site you may use and/or products you have requested from us.

Use of Your Personal Information

KCP will use the information you input to us for, but not limited to, communicating with you in relation to certain features of the site you may use and/or products you have requested from us.

Sharing Your Information with Third Parties

KCP does not sell, rent, or lease its customer lists to third parties.

KCP may share data (e.g. name, address, and telephone number) with trusted partners to help perform statistical analysis, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to KCP, and they are required to maintain the confidentiality of your information.

KCP may disclose your personal information, without notice, if and only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on KCP or the site; (b) protect and defend the rights or property of KCP; and/or (c) act under exigent circumstances to protect the personal safety of users of KCP or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by KCP. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the website, to maintain quality of service, and to provide general statistics regarding use of the KCP website.

Use of Cookies

The KCP website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

KCP makes use of both Essential and Non-essential Cookies. Essential cookies provide you with a more fluid and enjoyable website experience and help the website run as efficiently and effectively as possible. Examples of essential cookies would be: (a) those associated with your creation of a Customer Account; (b) those used to generate a Shopping Cart and the Check-out process; and (c) web page redirects, e.g. when you click to return to a previously viewed page. Non-essential cookies may be used, for example, to: (a) analyze our visitors’ general traffic patterns and preferred web browser usage. In essence, the primary purpose of cookies is to provide a convenience feature to save you time and to make your visit to our Website as fluid and enjoyable as possible.

You have the ability to accept or decline non-essential cookies by clicking the “Decline” button as it appears on the Cookie Announcement Banner when you first access our home page. If you choose to decline these cookies, you may not be able to fully experience the interactive features of the KCP website.

Security of Your Personal Information  

KCP secures your personal information from unauthorized access, use, or disclosure. KCP uses the following methods for this purpose:

-        Secure Socket Layer Encryption (SSL Protocol)

-        Restricted access to your personal information 

When more critical personal information (such as a credit or debit card number) is transmitted between our website and your financial institution, it is protected through the use of encryption, i.e. the Secure Socket Layer (SSL) protocol. KCP does not automatically store your payment information unless you choose to do so as a convenience for the event of future website visits. Additionally, KCP does not have access to the payment information you may input as part of the Checkout process. The payment information you enter is encrypted (as described above) and transferred directly to your financial institution via the payment process you choose at Checkout, e.g. PayPal, Stripe, etc. Our Website servers will only capture the last 4 digits of any card number you may enter for the purpose of identifying the method with which your order was processed and/or responding to an inquiry on your part as to the mode of payment you may have used for a particular purchase.

Less critical personal information such as your Name, Address, and Telephone Number are stored on our servers for the purpose of fulfilling a product order you may have placed on the KCP website and to maintain compliance with customer review and look back protocols when necessary. Only Administrator level personnel at KCP have access to this information which is secured and passcode protected.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

 •     Delete your personal information from our records; and

•     Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

•     Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

•     Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

•     Debug to identify and repair errors that impair existing intended functionality;

•     Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

•     Comply with the California Electronic Communications Privacy Act;

•     Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

•     Comply with an existing legal obligation; or

•     Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

 KCP does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, KCP may contact you via email for the purpose of providing alerts, order and shipping confirmations, and/or other general communication. If you would like to stop receiving such communications via email from KCP, you may opt-out of such communications by clicking on the "Unsubscribe" button.

Changes to This Statement

KCP reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

KCP welcomes your questions or comments regarding this Statement of Privacy. If you believe that KCP has not adhered to this Statement, please contact KCP at:

Ken's Custom Prints and Frames

Email Address:

lacourk51@gmail.com

Effective as of September 13, 2023